Privacy Policy

Last updated: 18th August 2025

At Enneagram Training UK & Ireland (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website https://enneagramtraining.co.uk, subscribing to our email list, or enrolling in our training, you agree to the terms of this policy.

1. Who We Are

We are Enneagram Training UK, a training provider supporting individuals and professionals in their personal and professional development through the Enneagram.

Email: info@enneagramtraining.co.uk
ICO Registration Number: ZA316172

Enneagram Training

c/o Trym Lodge

1 Henbury Road Westbury-on-Trym

Bristol

BS9 3HQ

2. What Personal Data We Collect

We collect and process the following types of data:

Contact Information – name, email address, phone number
Booking and Payment Info – when you register for a course or workshop
Email Preferences and Engagement – if you subscribe to our mailing list
Technical Data – IP address, browser type, device type, and usage stats (via Google Analytics)
Form Submissions – via our Wix website contact and registration forms
Course Participation Data – responses in workshops or training events

3. How We Collect Your Data

We collect data when you:

Fill out a form on our website
Subscribe to our email list
Register for a course or event
Contact us directly
Visit our website (via cookies and analytics tools)

4. Why We Collect It

We use your data to:

Respond to your enquiries
Deliver training and services you’ve requested
Send you relevant updates, newsletters, and event information
Improve our website, services, and communications
Comply with legal or regulatory requirements

5. Lawful Basis for Processing

We process your data based on:

Consent – when you opt into email communication or fill out optional forms
Contract – when you sign up for an event or training
Legal obligation – for record keeping and tax compliance
Legitimate interests – to operate and improve our services

6. Who We Share Your Data With

We may share your data with the following third-party service providers:

Mailchimp – for email marketing and newsletters
Wix.com – for website hosting and contact forms
Stripe (or other payment processors) – to process payments securely
Google Analytics – to understand how users engage with our website

We ensure all third parties meet data protection standards and do not sell or misuse your data.

7. International Data Transfers

Some of the providers we use (like Mailchimp and Google) may transfer your data outside the UK or European Economic Area (EEA). Where this occurs, we ensure your data is protected through:

Adequacy decisions
Standard Contractual Clauses (SCCs)
Other legally approved safeguards

8. How Long We Keep Your Data

We keep your personal data only as long as necessary:

Email subscribers – until you unsubscribe
Workshop/course participants – for up to 7 years to meet legal and administrative obligations
Enquiries – for up to 2 years unless you request earlier deletion

9. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw your consent at any time
Lodge a complaint with the UK’s Information Commissioner’s Office (ICO) here.

To exercise your rights, contact us at info@enneagramtraining.co.uk

10. Cookies and Analytics

We use cookies and similar tracking technologies to:

Ensure our website functions properly
Analyse site traffic and user behaviour (via Google Analytics)
Support our email sign-up forms and communications

For full details and how to manage your preferences, see our Cookie Policy.

11. Email Marketing

If you subscribe to our mailing list, we’ll send you occasional emails about events, resources, and Enneagram insights.

We use Mailchimp to manage our email communications. You can unsubscribe at any time via the link at the bottom of any email.

Mailchimp’s Privacy Policy

12. Data Security

We implement appropriate measures to protect your data, including:

Secure website hosting with HTTPS
Encrypted contact and registration forms via Wix
Restricted access to data within our organisation
Regular reviews of our data practices

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or the way we operate.

You’ll always find the most up-to-date version on our website. If significant changes are made, we will notify you directly where appropriate.

Contact Us

For any privacy-related questions or requests, please contact: